Print Page   |   Contact Us   |   Report Abuse   |   Sign In   |   Register
Verint Products: Retail Financial Services Group

Retail Financial Services Group – Branch Banking

Providing Retail Branches with a Competitive Edge through Workforce Optimization and Much More

Today’s retail financial institutions face challenging times. In addition to global economic pressures and intense competition, in-person visits to branches are down. Increased regulatory requirements and operational costs make it essential for branches to leverage technology to optimize their performance – helping them to drive sales, increase efficiency and deliver the highest quality customer experience.

Verint® offers workforce management (WFM) solutions specifically designed for the needs of retail banking and financial services organizations. Impact 360® for Retail Financial ServicesTM can provide an unprecedented level of visibility into customer service processes, workforce scheduling, productivity and performance, and customer intelligence across the branch network and the enterprise.

Beyond branch WFM, resource and performance management solutions like Desktop & Process Analytics, Advanced Scorecards and Coaching, e-Learning, Enterprise Feedback Management and other solutions provide even greater value to our customers. The branch WFM portfolio is built on a solid foundation of proven solutions from GMT®, Witness® Systems, Demos®, and Exametric®.

We welcome all our customers and encourage them to actively participate in our branch group within the Verint Online Community -- sharing best practices, asking questions and providing their insights into the latest trends in technology and branch banking today.

Group Feed
Elizabeth Clark joined the group Verint Products: Retail Financial Services Group.
Posted Thursday, April 11, 2013
Nika Gerson Lohman joined the group Verint Products: Retail Financial Services Group.
Posted Monday, January 14, 2013
Audrey A. Lopez joined the group Verint Products: Retail Financial Services Group.
Posted Tuesday, November 13, 2012
Jenni Palocsik posted a new entry in the Retail Financial Services Group blog in the group Verint Products: Retail Financial Services Group.
Posted Friday, November 09, 2012
jackie inzero joined the group Verint Products: Retail Financial Services Group.
Posted Thursday, November 08, 2012
 More »

Recently Updated Profiles
Nika Gerson Lohman, Sarah Fogle, Elizabeth Clark, Jill Fissel, Leonard Weston

Recent Forum Activity
Excess capacity
Posted by: jerome brown, Monday, July 23, 2012
Forum: General Discussion
How are you using KPIs?
Posted by: jerome brown, Monday, July 23, 2012
Forum: General Discussion
Measuring productivity
Posted by: jerome brown, Monday, July 23, 2012
Forum: General Discussion
 View All Forums »

 

Community Search
Sign In


Forgot your password?

Haven't registered yet?

Latest News

Get Your Community Badges.
expert Badge

Want to make it easy for other members of the community to see what kind of expertise you have?  Fill out the questionare and let us add your badges to your profile.

Get started now ::>>