Verint

Driving Innovation: Pre-Conference Training

Pre-conference training sessions offer the opportunity to gain additional insight into Verint solutions before the Driving Innovation™ conference begins. Sessions are organized into tracks that focus on industry best practices and/or features in our Impact 360^® and Vovici™ 6 solutions. Some sessions will be conducted using Verint University’s Virtual Laboratory, and attendees may need to bring laptop computers to participate in hands-on lab exercises.

Pre-registration is required to attend pre-conference training sessions. You must be registered for the main conference in order to register for pre-conference training. Please note that space is limited and available on a first-come, first-served basis.

Pre-conference Training – Pricing, Course Descriptions, and Schedules

The pre-conference training registration fees are $250 USD per session for Tracks 1 – 5.
Track 6 courses last an entire day and are $395 for session 1 and $495 session 2.

This fee includes breakfast and lunch for all sessions.

Monday, June 18 2012

Track 1: Impact 360^® Recording & Quality Monitoring™ V.11
9:00 a.m. – 12:00 p.m.	Session 1: User Management
1:00 p.m. – 4:00 p.m.	Session 2: Forms & Advanced Reporting

Click here for the track 1 description and intended audience

Track 2: Impact 360 Workforce Management™ V.11 (Contact Center and Back Office)
9:00 a.m. – 12:00 p.m.	Session 1: Strategic Forecasting & Planning
1:00 p.m. – 4:00 p.m.	Session 2: Request Management

Click here for the track 2 description and intended audience

Track 3: Impact 360 Speech Analytics™ V.11 and Desktop and Process Analytics V.11
9:00 a.m. – 12:00 p.m.	Session 1: Speech Analytics
1:00 p.m. – 4:00 p.m.	Session 2: Desktop and Process Analytics

Click here for the track 3 description and intended audience

Track 4: Impact 360 Performance Management™
9:00 a.m. – 12:00 p.m.	Session 1: Coaching
1:00 p.m. – 4:00 p.m.	Session 2: Advanced Scorecards

Click here for the track 4 description and intended audience

Track 5: Technical System Administration for Impact 360 V.11
9:00 a.m. – 12:00 p.m.	Session 1: Enterprise Administration
1:00 p.m. – 4:00 p.m.	Session 2: Recorder Administration

Click here for the track 5 description and intended audience

Track 6: Vovici™ 6
8:00 a.m. – 4:00 p.m.	Session 1: Fundamentals of Vovici 6
8:00 a.m. – 4:00 p.m.	Session 2: Advanced Features of Vovici 6

Click here for the track 6 description and intended audience

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Nika Gerson Lohman joined the group Driving Innovation: Pre-Conference Training.
Posted Monday, January 14, 2013

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